Privacy Policy

1. Information We Handle

In the course of providing the Service, we may handle:

• Information you provide directly when creating an account, contacting us, or using the Service (such as your name, email address, and account credentials).
• Information generated through your use of the Service (such as the content you submit and the outputs the Service produces for you).
• Information collected automatically when you interact with the Service (such as device, browser, and basic usage information).
• Information processed in connection with payments and billing.

We do not receive or store full payment card details. Payments are handled by our payment provider.

2. How We Use Information

We use information to operate, secure, and improve the Service; to manage accounts and billing; to communicate with you about your account and the Service; to send marketing communications where you have opted in; to respond to your enquiries; and to comply with legal obligations.

3. Legal Bases for Processing

Where UK or EU data protection law applies, we rely on one or more of the following legal bases: performance of a contract with you, our legitimate interests in operating and improving the Service, your consent (for marketing communications), and compliance with legal obligations.

4. Third-Party Service Providers

We rely on a small number of third-party service providers to help us operate the Service. These providers may process personal information on our behalf, only for the purposes we specify, and under appropriate contractual safeguards.

We do not sell your personal information. Some providers may process information outside the UK or EEA; where they do, appropriate safeguards apply.

If you would like further details about specific providers, contact us at hello@monetiseos.com.

5. Retention

We retain personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we will delete or anonymise it, except where we are required or permitted by law to retain it for longer.

6. Your Rights

Depending on your location, you may have rights in relation to your personal information, including the right to access, correct, delete, or restrict the processing of your information; to object to certain processing; to receive a copy of your information in a portable format; and to withdraw consent where processing is based on consent.

You can also opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us.

To exercise any of these rights, contact us at hello@monetiseos.com. UK and EU users also have the right to complain to a supervisory authority such as the UK Information Commissioner's Office (ico.org.uk).

7. Cookies and Similar Technologies

We use a limited number of cookies and similar technologies to operate the Service and understand how it is used. We do not use cookies for advertising or cross-site tracking.

8. Security

We use reasonable technical and organisational measures designed to protect personal information. No online service can guarantee perfect security. If you believe your account has been compromised, contact us immediately at hello@monetiseos.com.

9. Children

The Service is not intended for, or directed to, anyone under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, contact us at hello@monetiseos.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at this URL, and the "Last updated" date below will reflect the latest version.

11. Contact

For any questions about this Privacy Policy or how we handle personal information, contact us at hello@monetiseos.com.

ApeTec Ltd is a company registered in England & Wales.